Terms & Conditions

  1. Prices and Specifications
    Every effort is made to maintain published prices/specifications, however, Riviere Publishing (RP) reserves the right to alter these without prior notice.

  2. Orders
    Orders must be signed by the customer which confirms acceptance of these Terms & Conditions.

  3. Carriage
    UK (including Northern Ireland)
    Standard Delivery (48hr service)
    Orders over £200.00 net – Free of charge
    Under £200.00 net – £9.95

    Channel Islands
    Euro Delivery (48hr service)
    All orders – £30.00

  4. Delivery
    RP will endeavour to meet agreed delivery dates/times and will make best efforts to notify customers in good time if these cannot be met.
    Any damaged, faulty or missing goods at the time of delivery must be notified in writing (by mail or fax) to the RP returns dept. within 48 hours of receipt, otherwise no liability will be accepted.

    Every effort will be made by RP to deliver complete orders, however, when this is not possible part deliveries will be made unless instructed otherwise.

  5. Returns and Cancelled Orders
    Goods must not be returned unless prior authorisation is obtained from the RP returns dept.
    In the event that goods are returned to our warehouse without quoting a valid Authorised Return Number they will be rejected. RP does not accept any liability towards shipping costs under these circumstances.

  6. Risk and Title
    Risk in the goods shall pass to the customer upon receipt.
    RP retains title in the goods until such time as all monies owed in relation to the goods are paid in full.

  7. Payment
    Standard terms applicable to credit accounts (unless otherwise agreed in writing) are 30 days net.
    RP subscribes to the Credit Protection Association and reserves the right to pass information to them concerning overdue accounts.
    RP reserves the option of exercising their statutory right to claim interest and compensation for debt recovery costs under The Late Payment of Commercial Debts Regulations 2002 if not paid within agreed credit terms.